Processing of visa applications from residents of Ukraine
The Australian Embassy in Kyiv can not assist with visa and immigration enquires.
For general information on applying for an Australian visa, please click here.
Visa and Citizenship information
The Department of Home Affairs website contains information about Australian visas and citizenship. This information is available in English.
This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types, there are checklists and step-by-step guides to help you apply.
Online-only lodgement for Visitor visa (subclass 600)
The Department of Home Affairs (the Department) is introducing 100 per cent online lodgement for Visitor visas (subclass 600). The changes will be introduced in two phases commencing from September 2021. Following these changes, paper applications will not be accepted as valid for lodgement:
- From 30 September 2021 (phase 1), all applicants applying for a Visitor visa (subclass 600) from outside Australia in any stream must lodge their application online via ImmiAccount. Applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream may lodge their application online via ImmiAccount or by posting their application to the Sydney office. The courier option will no longer be available.
- From early 2022 (phase 2), all applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream must lodge their application online via ImmiAccount.
How can I apply for a Visitor visa online?
ImmiAccount is an online service that provides a simple, efficient and convenient way to apply for a visa. You can create an ImmiAccount, select the visa type you want to apply for, attach documents, submit family applications together and pay the application fee online at https://online.immi.gov.au
You can also get help from a family member, friend or migration agent to submit your application if required.
Australian Visa Application Centres outside Australia may also offer assisted online lodgement services, depending on local country arrangements.
Where can I get additional information?
Information about these changes will be updated on the Department’s website for each Visitor visa (subclass 600) stream page. A list of all streams is at:
Information and guidance about applying online and using ImmiAccount is available on the Department’s website at:
Applying for Citizenship by Descent
From 1 May 2021, new Citizenship by Descent applications lodged outside Australia in the UK, Ireland, Europe and Israel will be processed in Australia instead of the Visa and Citizenship Office at Australian High Commission in London.
Applying online is the preferred way for you to apply and helps the Department to process your application faster. Apply online via the Department of Home Affairs website.
If you are unable to apply online, complete Form 118 Application for Australian citizenship by descent (PDF): Departmental forms (homeaffairs.gov.au)
Send the application, certified copies of documents and the payment receipt to the address on the form.
Please refer to the Department’s website regarding global processing times for Citizenship by Descent applications: https://immi.homeaffairs.gov.au/citizenship/citizenship-processing-times
For online applications, persons should refer to ImmiAccount for the status of their application.
If the application is within the advertised global processing time, requests for priority processing will only be considered if exceptional compelling and compassionate circumstances exist and you have an imminent scheduled flight to Australia.
Should this apply to the application and you have not already confirmed this when your application was lodged, upload your claims for priority processing to ImmiAccount.
Pending Citizenship by Descent applications lodged prior to 1 May 2021 will also be processed in Australia.
Applying for a passport
The Australian Embassy to Poland, located in Warsaw, processes passport applications for Australians in Ukraine and Moldova. The Australian Embassy in Kyiv can assist with passport applications and conduct passport interviews.
Please refer to the Australian Embassy to Poland's website for additional important information on applying for a passport from Ukraine.
All passport applicants in Ukraine are required to present to the Australian Embassy in Kyiv for a passport interview, prior to sending their application to the Warsaw Embassy. Interviews are by appointment only, and can be arranged by contacting the Australian Embassy in Kyiv at: [email protected].
The Australian Passport Office (APO) is currently seeing strong demand for passports. For this reason, it is advising its customers to apply for or renew their passport well ahead of their planned travel dates. The APO is therefore recommending, at least for now, that they allow up to six weeks to get a new passport.