Due to the security situation in Ukraine, the Australian Embassy is not able to provide in-person consular services at the moment.
The Australian Government contines to advise do not travel to Ukraine due to the volatile security situation and Russia's illegal, unjustified and unprovoked invasion of Ukraine. We continue to urge Australians to leave Ukraine.
Our ability to provide consular assistance in Ukraine is severely limited.
Australians in Ukraine seeking urgent consular assistance should call DFAT's 24-hour Consular Emergency Centre on 1300 555 135 or +61 2 6261 3305 outside Australia.
Alternatively, you can contact the Australian Embassy during business hours (9am-4:30pm Monday to Friday) on: +380 44 290 6400 or via email at: [email protected]
Consular Services Charter
The Consular Services Charter outlines how we may assist Australian nationals overseas.
Consular Privacy Collection Statement
In order to provide effective consular assistance, DFAT is required to collect, use and disclose an individuals’ personal information. The Consular Privacy Collection Statement outlines how DFAT collects, uses, discloses and stores personal information related to consular cases in accordance with the Privacy Act 1988.
Travel information for Australians
Monitor and subscribe to Smartraveller for up-to-date travel advice for Ukraine.